Privacy Policy

This Privacy Notice for Colligo Pro ("we," "us," or "our"), describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you:

• Visit our website at http://www.colligopro.com, or any website of ours that links to this Privacy Notice

• Schedule or receive a drug or alcohol test at our Southfield or Farmington Hills location

• Engage with us in related ways, including scheduling, billing, and results delivery

Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at info@colligopro.com.

SUMMARY OF KEY POINTS

• What personal information do we process? We collect and process personal information such as names, dates of birth, contact information, identification numbers, and testing data.

• Do we process sensitive personal information? Yes. We process sensitive information including health-related testing results and identifiers, only as needed for the services provided and in compliance with applicable laws.

• Do we collect data from third parties? No. We do not collect personal data from third-party sources. All data is provided directly by you or through the testing process.

• How do we process your data? We process your data to deliver services, maintain legal compliance, protect your information, and operate securely.

• Do we share your information? We share information only with our trusted partners such as laboratories (e.g., Cordant Health Solutions), or as legally required (e.g., court orders).

• How do we protect your information? We use appropriate administrative, physical, and technical safeguards to protect your information.

• What are your rights? Depending on where you reside, you may have the right to access, correct, or delete your personal data. More below.

TABLE OF CONTENTS

1. WHAT INFORMATION DO WE COLLECT?
2. HOW DO WE PROCESS YOUR INFORMATION?
3. WHEN AND WITH WHOM DO WE SHARE YOUR INFORMATION?
4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
5. HOW LONG DO WE KEEP YOUR INFORMATION?
6. HOW DO WE KEEP YOUR INFORMATION SAFE?
7. DO WE COLLECT INFORMATION FROM MINORS?
8. WHAT ARE YOUR PRIVACY RIGHTS?
9. CONTROLS FOR DO-NOT-TRACK FEATURES
10. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
11. DO WE MAKE UPDATES TO THIS NOTICE?
12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
13. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

1. WHAT INFORMATION DO WE COLLECT?

Personal information provided by you:

• Name, date of birth, phone number, email, mailing address
• Identification numbers (driver’s license, social security number if required)
• Health-related data necessary for testing (e.g., medications, symptoms)
• Payment and billing information

Sensitive information:

• Medical test results (e.g., drug screening, breath alcohol concentration)
• Chain-of-custody documentation
• Government-issued identifiers when required for legal compliance

Our services are provided in a professional, hygienic manner with respect for the dignity and privacy of the individual being tested. However, they are testing services only – we report factual results to the authorized recipient; we do not provide medical treatment, counseling, or legal advice as part of our standard services.

2. HOW DO WE PROCESS YOUR INFORMATION?

We process your information to:

• Deliver testing services and report results
• Comply with federal and state regulations (e.g., HIPAA)
• Verify identity during check-in and results reporting
• Respond to court or employer requests with your consent or legal mandate
• Prevent fraud and maintain security
• Communicate with you regarding services, appointments, or results

3. WHEN AND WITH WHOM DO WE SHARE YOUR INFORMATION?

We may share your information with:

• Laboratory Partners (e.g., Cordant Health Solutions)
• Employers or Agencies (with proper consent or legal requirement)
• Medical Review Officers (MROs) when applicable
• Courts or legal entities when required by law or subpoena
• Regulators for compliance and audit purposes

We do not sell or lease personal data to third parties.

4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

We may use cookies and basic tracking tools on our Website for site security, scheduling, and user experience. These do not collect sensitive data. You may disable cookies through your browser settings.

5. HOW LONG DO WE KEEP YOUR INFORMATION?

We retain your personal data only as long as necessary to:

• Fulfill the purpose for which it was collected
• Comply with applicable legal, regulatory, and compliance obligations

We securely delete or anonymize data when no longer needed.

6. HOW DO WE KEEP YOUR INFORMATION SAFE?

We use:

• Secure storage systems with encryption
• Controlled facility access and locked files
• Background-checked and trained staff
• Role-based access to sensitive data

Despite our efforts, no system is 100% secure. We cannot guarantee complete protection against breaches, but we act swiftly if any occur.

7. DO WE COLLECT INFORMATION FROM MINORS?

We do not knowingly collect personal information from individuals under 18 without parental consent. Testing of minors must be authorized by a parent/guardian.

Despite our efforts, no system is 100% secure. We cannot guarantee complete protection against breaches, but we act swiftly if any occur.

8. WHAT ARE YOUR PRIVACY RIGHTS?

Depending on your location, your rights may include:

• Access to your personal information
• Correction of inaccuracies
• Request deletion of your data
• Withdrawal of consent
• Restriction of processing for marketing purposes

To exercise your rights, contact us at info@colligopro.com.

9. CONTROLS FOR DO-NOT-TRACK FEATURES

Our Website does not respond to Do-Not-Track browser signals. If industry standards change, we will update this policy accordingly.

10. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

Yes. If you reside in a U.S. state with privacy legislation (e.g., CA, CO, VA), you may have the right to:

• Know what personal data we collect
• Access and obtain a copy of your data
• Delete or correct your data
• Limit processing of sensitive data
• Appeal denial of a request

Contact us for state-specific rights or appeals at info@colligopro.com.

11. DO WE MAKE UPDATES TO THIS NOTICE?

Yes. We update this Privacy Notice as needed to stay compliant. Check the "Last updated" date at the top. We may notify users of significant changes by posting a notice on our website.

12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or concerns about this Privacy Policy, please contact us:

Contact us for state-specific rights or appeals at info@colligopro.com.

13. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

You may contact us directly to request:

• A copy of the information we hold about you
• Corrections to your personal information
• Deletion or restriction of your data, where legally permissible

We will honor such requests unless doing so would violate legal or compliance obligations.

Thank you for trusting Colligo Pro. We are committed to maintaining your privacy and ensuring your testing experience is secure, professional, and respectful.

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